Designing a new payment experience for l0ans.

Designing a new payment experience for l0ans.

Overview:

At SoFi, I designed a new payment experience, giving members the choice to repay their loans on a schedule that best fits them.

Role:

Product Design Intern

Timeline:

June - September 2026

Team

Borrow (Servicing)

Tools:

Figma, Cursor, GreatQuestion (UXR)

What I Delivered

Flexible autopay

Flexible autopay

At the end of my 12 weeks, I presented to 20+ stakeholders, conducted 8 UXR sessions, and handed off my designs for implementation. Special thanks to my manager, Jordan Manning, for his continuous support and push to be a great designer ☺︎

Final Designs

Choose your frequency and pick when to make your first payment

Choose your frequency and pick when to make your first payment

Choose to pay extra and see how that impacts your loan lifecycle

Choose to pay extra and see how that impacts your loan lifecycle

🚧 This case study is still being built. If you'd like to chat or learn more about this project at this time, please email me!